Our Terms
And
Conditions
Explained
These outline how we operate, what you can expect from us. It’s all about keeping things transparent, and respectful.
Terms of Services
We provide deep-tech AI products and services, which may include but are not limited to the Movoice AI cognitive audio engine, quantum-safe security, neural automation, custom AI/ML development, and consultation. The exact scope, deliverables, and timeline of each engagement will be clearly outlined in a proposal or agreement before any work begins.
→ Movoice AI voice agents & cognitive audio
→ Quantum-safe security & cryptography
→ Neural automation & autonomous agents
→ Custom AI/ML development & consultation
Last Updated: 20th June 2026
Payments and Invoicing
We operate with transparency and fairness when it comes to payments. Most projects require a non-refundable advance payment typically 30% to 50%—before we begin. The remaining balance is due upon final delivery of assets or completion of the project. For larger or long term projects, milestone-based payments may be set up and included in the proposal. Payments are accepted via UPI, bank transfer, other agreed methods. Late payments may result in delayed deliverables, temporary suspension of work, a late fee. We appreciate prompt and clear communication around any billing questions.
Cancellation and Termination
You may cancel an engagement at any time, but please be aware that the initial deposit is non-refundable. If cancellation happens after work has begun, the client will be invoiced for all work completed up to that point, including research, engineering time, and any expenses incurred. In rare cases, MetawaveAI may terminate an engagement due to non-responsiveness, abusive behaviour, or failure to meet agreed payment terms. All completed work and intellectual-property rights remain with us until payment is fully settled.
→ The deposit remains non-refundable
→ You will be invoiced for any work completed up to the point of cancellation
→ You will not have rights to use unfinished or unpaid deliverables
Confidentiality
We understand that during a project, you may share private business information, creative ideas, or strategic materials with us. We treat all such information as confidential and will never disclose it to third parties without your consent. Likewise, we expect you to respect our creative processes and internal methods. If needed, we are happy to sign a mutual Non-Disclosure Agreement (NDA) to protect sensitive project information and maintain a trustworthy working relationship.
Let’s Stay Connected
We believe in open communication and mutual respect. If you have any questions, concerns, or need further clarification about these terms, reach out to us at support@metawaveaitechnologies.com. We're always happy to provide clarity and ensure you feel confident working with us.
